This is the fifth and final post in a series about organizational excellence, which comprises five elements: process management, project management, change management, knowledge management and resource management.
When I talk about “resource management,” I’m using the term in its broadest sense and mean the management of all resources and assets available to an organization. This includes stock, managers, employees, money, suppliers, inventory, boards of directors, alliance partnerships, real estate, knowledge, customers, patents, investors, goodwill and facilities. Effective resource management is one of the most critical and complex activities within any organization. Considering its complexity, you might ask, “Where do you start?” Continue reading